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Welcome to BDS-Suspension.com

This site is provided by BDS Suspension Company (referred to throughout this site as BDS or "bds-suspension.com" & "blog.bds-suspension.com") as a service to our customers. Please review the following basic rules that govern your use of the bds-suspension.com & blog.bds-suspension.com sites. (the "Agreement"). Please note that your use of the bds-suspension.com site (the "Site") constitutes your unconditional agreement to follow and be bound by these Terms of Use. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms of Use. BDS reserves the right to update or modify these Terms of Use at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Site.

Terms & Conditions

Terms of Use

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. BDS does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of BDS or its suppliers and protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.

Site Security

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. BDS will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than generally available third party web browsers (e.g., Mozilla Firefox, Microsoft Explorer).

CLICK TO VIEW our PRIVACY POLICY

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. For your convenience, you will not be charged until your payment method is authorized by the appropriate financial institution. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card within 48 hours in the amount of the original charge.

Pricing Information

While BDS strives to provide accurate product and pricing information, pricing or typographical errors may occur. BDS cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, BDS shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, BDS may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Dealer Credit Card Fee

Attention Wholesale Customers with NET accounts. When paying on your account with a Credit Card a transaction fee of 3% will be applied.

Quantity Limits and Dealer Sales

BDS reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same BDS account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. BDS also reserves the right, at our sole discretion, to prohibit sales to dealers.

Copyrights & Trademarks

BDS expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of BDS or any third party's intellectual property rights.

The BDS names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of BDS Suspension Company. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply BDS Suspension’s endorsement, sponsorship or recommendation of the third party, information, product or service. Bds-suspension.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

User Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to BDS on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain BDS’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to BDS of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.

Thus, BDS will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. BDS will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. BDS is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

BDS reserves the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant BDS the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify BDS and its affiliates for all claims resulting from any Comments you submit. BDS and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

BDS Difficulty Rating & Installation Time

BDS lists a difficulty rating and estimated installation time for its kits as a service to its customers to be used as a guide. The times mentioned are estimates. Actual installation time will vary. Add extra time for wheel alignment, exhaust modification and driveshaft modification. These times are based on installation performed by an ASE certified mechanic who is familiar with the particular kit, has access to all necessary tools and equipment, and is safely installing a kit on a relatively clean and rust free vehicle. Due to these factors BDS is not responsible for any estimates of time and/or dollars relative to these estimates or any other reference to installation of any BDS product.

Colors

We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Termination

These Terms of Use are effective unless and until terminated by either you or BDS. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. BDS also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in BDS Suspension’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or BDS, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. BDS Suspension’s right to any Comments shall survive any termination of this Agreement.

Disclaimer

This site is provided by bds-suspension.com on an "as is" and "as available" basis. Bds-suspension.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, bds-suspension.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, bds-suspension.com disclaims any and all warranties, express or implied, for any merchandise offered on this site. You acknowledge, by your use of the bds-suspension.com website, that your use of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitations may not apply to you.

Limitation of Liability

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall bds-suspension.com or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the bds-suspension.com website, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of bds-suspension.com has been advised of or should have known of the possibility of such damages. In no event will bds-suspension.com be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period preceding the date on which the claim arose.

General

This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of bds-suspension.com to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit bds-suspension.com's rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under Michigan law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of this Site must be brought in the state or federal courts of Michigan and you consent to the exclusive personal jurisdiction of such courts.

Links to Other Sites

The Website may provide links to an external Web site. When you click on such a link, you will leave bds-suspension.com. The privacy policy of the external Web site will then be in effect, not BDS Suspension’s. BDS does not control or makes an endorsement of any kind regarding the external site or its privacy policy. BDS Suspension’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond BDS Suspension’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. We do not control cookies from the other sites that you may link to from bds-suspension.com .

Last revision date: January 20, 2010

Privacy & Security Policy

BDS is committed to protecting your personal information. As a reminder, BDS does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of BDS, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private. If you have questions about BDS's privacy practices, contact stusa-webmaster@ridefox.com or call (517) 279-2135.

Our Privacy Commitment To Our Customers

The BDS Companies follow these privacy principles both online and offline in the collection, use, sharing and security of customer information. The BDS Companies:

  • Provide you NOTICE of our customer information practices.
  • Give you CHOICES about how your data may be used for marketing purposes.
  • Provide you the opportunity to UPDATE or CORRECT your personal information.
  • Use information SECURITY safeguards.
  • Limit the SHARING of your information.
  • Commit to COMPLYING with applicable privacy requirements.
  • Provide you with means to CONTACT US about privacy-related issues.
  • We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

Sport Truck USA

Sport Truck USA is the parent company of the BDS Companies, and as such, if you provide information to any of the businesses, stores or Web sites owned or operated by BDS, this information may be combined or shared between current or future Sport Truck USA entities and subsidiaries. Sport Truck USA operates businesses and websites under the names BDS Suspension (bds-suspension.com), Truckmaster Distributing (truck-master.com), and 4x4 Posi-Lok (4x4posi-lok.com), and Zone Off Road Products (www.zoneoffroad.com), among others.

Each member of and/or each website established by a member of Sport Truck USA, may have its own privacy policy, which it may modify as needed consistent with these principles.

BDS Privacy Policy

The following Privacy Policy describes the information and privacy practices for BDS Suspension, bds-suspension.com (the “BDS Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, BDS. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Websites that are accessible through the BDS sites. Our Websites contain links to other sites operated by third parties, including but not limited to third-party sites that display the BDS trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

What Information Does BDS Collect From Me?

We may collect personal information such as:

  • Your contact information (name, mailing address, phone number, e-mail address).
  • Your billing/shipping information (credit card number, shipping address).
  • Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).

When Does BDS Collect Information From Me?

While shopping or taking advantage of services available from us, we may ask that you provide personal information. If you make an actual purchase via the BDS website, we send an electronic survey 10 days after shipping the goods. For example, we request personal information when you:

  • Set up a My Garage account
  • Purchase products or services
  • Schedule delivery or installation
  • Participate in a sweepstakes, promotion or survey
  • Contact us with a question or concern
  • Participate in other activities with BDS
  • When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.

How Is My Information Used?

We use the information you provide in order to:

  • Fulfill requests for products, services or information
  • Provide customer services
  • Administer sweepstakes, promotions or surveys
  • Offer new products and services
  • Improve the effectiveness of our Websites, our marketing endeavors and our services and offers
  • Conduct research and analysis
  • Send marketing communications
  • Perform other business activities

Does BDS Share My Personal Information With Others?

BDS does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • Fulfilling our customers' orders
  • Sending BDS marketing communications
  • Delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Conducting research, analysis or administering surveys
  • Sending regular mail and e-mail on behalf of BDS
  • Processing credit card payments
  • The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Do I Have Choices Regarding The Use Of My Information For Marketing Purposes?

BDS is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from BDS.

To opt-out of or opt-in to receiving marketing communications from BDS, please take one of the following actions:

  • Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from BDS will tell you how to stop receiving them.
  • Call (517) 279-2135 and provide your current contact information.
  • Send an e-mail with your current contact information to: stusa-webmaster@ridefox.com
  • Or, send a request with your current contact information to:

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

BDS will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:

  • 10 business days for e-mails
  • 30 days for phone calls
  • 6 weeks for direct mail
    • BDS Suspension
    • Attn: Privacy Manager
    • 102 S. Michigan Avenue
    • Coldwater, MI  49036

Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, program membership status or updates or other organization-related communications.

How Does BDS Secure My Personal Information?

We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. BDS cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Safe Shopping Policy on bds-suspension.com

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The BDS Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Choosing a Personal Password on bds-suspension.com

When you create an online “My Garage” account on bds-suspension.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you use our site in order to make a purchase.

How Can I Update My Information?

BDS wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:

  • If you’ve created an account on bds-suspension.com, you can update your information after logging into your account
  • Call: (517) 279-2135
  • Send a request to: stusa-webmaster@ridefox.com
  • Send a request to:
    • BDS Suspension,
    • Attn: Webmaster
    • 102 S. Michigan Avenue
    • Coldwater, MI  49036

If you send an e-mail or letter request, please be sure to indicate your current information and the requested changes you would like made.

Does BDS Collect Information From Children?

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

Paypal Security & Privacy Policies

Bds-suspension.com utilizes PayPal payment processing service. Visit www.paypal.com for information about PayPal security and privacy policies.

Whom May I Contact If I Have Questions Or Concerns About The Privacy Or Security Of My Information?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

  • Call: (517) 279-2135
  • Send a communication to: stusa-webmaster@ridefox.com
  • Send a letter to:
    • BDS Suspension
    • Attn: Privacy Manager
    • 102 S. Michigan Avenue
    • Coldwater, MI  49036

Will this privacy policy change?

Because BDS Suspension will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Last revision date: February 17, 2010

BDS Suspension american flag image

We make every effort to buy American and we hope you do as well. Buying American ensures that you are getting quality products made from quality materials. Just as important is the fact that buying American keeps your hard-earned money in the American economy. This is one of the biggest ways we as consumers can help revitalize the American economy and strengthen the US dollar. It doesn't matter whether you are buying clothing, groceries or parts for your truck…buy American and buy with confidence that your money will stay in America.


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