Privacy Policy
Welcome to BDS-Suspension.com. This site is provided by BDS Suspension Company (referred to throughout this site as BDS or "bds-suspension.com") as a service to our customers. Please review the following basic rules that govern your use of the bds-suspension.com site. (the "Agreement"). Please note that your use of the bds-suspension.com site (the "Site") constitutes your unconditional agreement to follow and be bound by these Terms of Use. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms of Use. BDS reserves the right to update or modify these Terms of Use at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Site.
Privacy & Security Policy
BDS is committed to protecting your personal information. As a reminder, BDS does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of BDS, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private. If you have questions about BDS's privacy practices, contact webmaster@bds-suspension.com or call 517-279-2135.
OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
BDS Co., Inc.
The BDS Companies follow these privacy principles both online and offline in the collection, use, sharing and security of customer information. The BDS Companies:
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Provide you NOTICE of our customer information practices.
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Give you CHOICES about how your data may be used for marketing purposes.
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Provide you the opportunity to UPDATE or CORRECT your personal information.
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Use information SECURITY safeguards.
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Limit the SHARING of your information.
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Commit to COMPLYING with applicable privacy requirements.
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Provide you with means to CONTACT US about privacy-related issues.
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We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
Sport Truck USA is the parent company of the BDS Companies, and as such, if you provide information to any of the businesses, stores or Web sites owned or operated by BDS, this information may be combined or shared between current or future Sport Truck USA entities and subsidiaries. Sport Truck USA operates businesses and web sites under the names BDS Suspension (bds-suspension.com), Truckmaster Distributing (truck-master.com), and 4x4 Posi-Lok (4x4posi-lok.com), among others.
Each member of the BDS Companies, and/or each web site established by a member of Sport Truck USA, may have its own privacy policy, which it may modify as needed consistent with these principles.
BDS PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices for BDS Suspension, Bds-suspension.com (the “BDS Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, BDS. When you provide us your personal information, you consent to the information practices described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through the BDS sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the BDS trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
WHAT INFORMATION DOES BDS COLLECT FROM ME?
We may collect personal information such as:
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Your contact information (name, mailing address, phone number, e-mail address).
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Your billing/shipping information (credit card number, shipping address).
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Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).
WHEN DOES BDS COLLECT INFORMATION FROM ME?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
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Set up a My Garage account
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Purchase products or services
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Schedule delivery or installation
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Participate in a sweepstakes, promotion or survey
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Contact us with a question or concern
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Participate in other activities with BDS
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When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.
HOW IS MY INFORMATION USED?
We use the information you provide in order to:
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Fulfill requests for products, services or information
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Provide customer services
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Administer sweepstakes, promotions or surveys
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Offer new products and services
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Improve the effectiveness of our Web sites, our marketing endeavors and our services and offers
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Conduct research and analysis
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Send marketing communications
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Perform other business activities
DOES BDS SHARE MY PERSONAL INFORMATION WITH OTHERS?
BDS does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
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Fulfilling our customers' orders
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Sending BDS marketing communications
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Delivering packages
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Scheduling and performing installations
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Servicing products
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Conducting research, analysis or administering surveys
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Sending regular mail and e-mail on behalf of BDS
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Processing credit card payments
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The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
BDS is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from BDS.
To opt-out of or opt-in to receiving marketing communications from BDS, please take one of the following actions:
1) Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from BDS will tell you how to stop receiving them.
2) Call 517-279-2135 and provide your current contact information.
3) Send an e-mail with your current contact information to: webmaster@bds-suspension.com
4) Or, send a request with your current contact information to:
BDS Suspension
Attn: Privacy Manager
102 S. Michigan Avenue
Coldwater, MI 49036
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.
BDS will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:
10 business days for e-mails
30 days for phone calls
6 weeks for direct mail
Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.
HOW DOES BDS SECURE MY PERSONAL INFORMATION?
We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. BDS cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Safe Shopping Policy on Bds-suspension.com
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The BDS Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
Choosing a Personal Password on Bds-suspension.com
When you create an online “My Garage” account on Bds-suspension.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you use our site in order to make a purchase.
HOW CAN I UPDATE MY INFORMATION?
BDS wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
1) If you’ve created an account on bds-suspension.com, you can update your information after logging into your account
2) Call: 517-279-2135
3) Send a request to:webmaster@bds-suspension.com
4) Send a request to:
BDS, Attn: Webmaster
102 S. Michigan Avenue, Coldwater, MI 49036
If you send an e-mail or letter request, please be sure to indicate your current information and the requested changes you would like made.
DOES BDS COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.
PAYPAL SECURITY & PRIVACY POLICIES
Bds-suspension.com utilizes PayPal payment processing service. Visit www.paypal.com for information about PayPal security and privacy policies.
WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
1) Call: 517-2792375
2) Send a communication to: webmaster@bds-suspension.com
3) Send a letter to:
BDS Suspension, Attn: Privacy Manager
102 S. Michigan Avenue
Coldwater, MI 49036
WILL THIS PRIVACY POLICY CHANGE?
Because BDS Suspension will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.
Last revision date: May 8, 2006
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